Hours

**Please call Lisa Loos for appointment availability at 619.517.8928

Cancellation Policy

Let’s face it, life happens! In order to be effective and fair to all clients, the following policies are honored:

I appreciate 24 hour advance notice when canceling your appointments. That way, another client can schedule your session slot. Unless you have an emergency, you will be charged the full amount of your appointment time. I will collect this during the next scheduled appointment.

No-shows

If you forget about your appointment and don’t show up, you will be charged for that appointment.

Late Arrivals

If you come to your session late, your session will continue to fill whatever time is remaining for your initially scheduled session. You will still need to pay for the entire session. Please be considerate of everyone who’s involved time and their schedule.

New Booking And Cancellation Policy

New Booking Policy:

Due to Covid-19, the health and safety of my clients and staff is very important to me. If you are experiencing fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been to a Covid-19 impacted area or have been in close contact with a person infected with Covid-19, I ask that you please reschedule your appointment for 14 days past the date of contact. Please note, I am requesting that clients wear face coverings when they arrive for their appointments.

New Cancellation Policy:

Amid the ongoing uncertainty of Covid-19, I have modified the cancellation policy to offer greater flexibility to clients. I hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, I understand and request for you to please contact me as soon as possible to reschedule. To further support you, there will be no penalties for cancellations.

Looking forward to serving you!